RETURN POLICY

It is the responsibility of the person who receives the product, to review the contents and make sure it’s complete, correct and undamaged. The customer cannot claim a warranty after 72 hours from receipt of the order. Because of the nature of the product, Alkanatur will not accept returns of opened/used products other than the conditions set below.

Alkanatur has a 30-day “Quality Warranty”. That is if the customer or consumer considers the product does not provide the benefits advertised by Alkanatur and gives us its relevant reasons and proof, Alkanatur shall refund the customer. For this to happen, the client must return the product to Alkanatur. Consult address at [email protected]

Alkanatur will return the money from the pitcher, minus the costs of return shipping.