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This publication describes the terms and conditions applicable to the use of services offered by through the site Any person wishing to access, use the site, applications or any service provided by may do so subject to the Terms and Conditions, together with all other policies and principles governing and that are described in the following document for reference. is the exclusive representative in Canada of the Alkanatur brand. Therefore, it is the only authorized to distribute Alkanatur pitchers and filters.

User must read, understand and accept all the conditions set out in the General Terms and Conditions and Privacy Policy as well as other documents incorporated therein, before their registration as a user on

01- Registration

Every user can navigate the page from any device that has internet connection. It is not necessary to register to use the site. If the user decides to purchase on our site, it must register by giving their email and Full Name. Finally, in order to buy, the user must give all shipping information required and pay through PayPal. reserves the right to suspend temporarily or definitively those users whose data have not been confirmed, without generating any right to compensation.

The Account is personal, unique and non-transferable, and it is prohibited for the same user to have more than one Account. If detects multiple accounts, that have matching or related data, will cancel, suspend or disable them. The user is responsible and is the representative face to for products purchased.

The User will be responsible for all the operations carried out in his Account, since access to it is restricted to the entry and use of his Security Key, for the exclusive knowledge of the Users. Users agree to notify immediately and through suitable and reliable means, any unauthorized use of your Account, as well as the entry by third parties not authorized to it. It is hereby clarified that the sale, assignment or transfer of the Account under any title is prohibited. reserves the right to refuse any registration or to cancel a previously accepted registration, without it being obliged to communicate or explain the reasons for its decision and without it generating any right to compensation.

02- Product offers products which are all compliments and / or variations of the Alkanatur Pitcher.

All products shown in the pictures in our site are the actual products that go inside the box.

03- Shipping of goods ships all products within 24 hours after purchase. The shipping time varies depending on the location of the shipping address.

Shipping will be responsible by Canada Post. However, reserves the right to change the supplier without notice.

04- Billing

All users who want an invoice, must deliver invoice information at the time of the purchase, being impossible to change from a regular bill to an invoice later. It is the responsibility of the user to provide all the information and reliable information at the moment of the purchase.

 The invoice will be sent via digital format to the address given at the time of purchase.

05- Intellectual Property Protection

The use of the software, products or any part of the services provided by is strictly prohibited without the written authorization of Alkanatur. In any other case, it might infringe copyright laws and intellectual property rights of third parties and may be imposed civil and criminal penalties, as possible monetary damages.

06 – Privacy of Information

To use the services offered by, the users must provide certain personal and business information. Personal and business information is processed and stored on servers or magnetic stripes that maintain high safety standards on both physical and technological protection. will use user information only to communicate with this for purposes directly related to site content

07- Violations to the system or Databases

No action is allowed or use of a device, software, or other means that interferes in the activities and operations of such as offers, descriptions, accounts or databases of Any interference, attempt or activity that violates or is contrary to the laws on intellectual property rights and / or the prohibitions stipulated in this agreement will make the person responsible for the legal actions and the sanctions provided for in this agreement and will be responsible to compensate the damages caused.

08- Liability is responsible for the operation of its website ( and all content that appears on this. It makes clear that the products offered are not owned by, these are owned by Alkanatur Spain, however provides all the support necessary for the user to have the best shopping experience, providing assistance at all times through [email protected]

09- System Failures is not responsible for any damage, harm or loss to users caused by system failures, server or the Internet. is not responsible for any virus that could infect Users’ computers as a result of access, use or examination of its website or any transfer of data, files, images, or texts contained therein. Users can not impute any responsibility or demand payment for lost profits, under loss resulting from technical difficulties or failures in the systems or the Internet. does not guarantee continued or uninterrupted access to the site. The system may eventually not be available due to technical difficulties or Internet failures, or any other circumstances beyond control; in such cases it will seek to reestablish it as quickly as possible without necessarily any fault any liability. shall not be liable for any errors or omissions contained in its website. does not declare or guarantee that the services provided by are free from attacks, hackers, damage, piracy, interference, or other types of security breaches.

10- Modifications reserves the right of modifying the present contract at any time to impose new or additional terms or conditions and privacy policy. Such modifications and additional terms and conditions shall be applicable immediately and be incorporated into this Agreement. Your continued use of services shall be deemed as your acceptance of such modifications.

11- Intellectual Property and Links

The contents of the services of as well as programs, databases, networks, and files that allow users to access and use their account, are owned by and are protected by international laws and treaties on copyright, trademarks, patents, models and industrial designs. Misuse and total or partial reproduction of these contents are prohibited unless expressly authorized in writing by

The Site may contain links to other websites which are not property of Under that has no control over such sites, will not be responsible for the contents, materials, actions and / or services provided by them, nor for damages or losses caused by the use of them, whether caused directly or indirectly. The presence of links to other websites does not imply a partnership, relationship, approval, endorsement of to such sites and their contents.

12- Jurisdiction and Applicable Law

This Agreement constitutes the entire agreement between you and and regulates the use of the Services provided by, and supersedes all prior agreements you have entered into with In the event that any provision of this Agreement is held invalid or unenforceable, that provision shall be construed so as to conform with applicable law to reflect, as far as possible, the original intention of the parties, and this shall not affect the validity and enforceability of the remaining provisions of this Agreement. The fact that decides not to exercise any rights or enforce this agreement shall not constitute as a waiver of that or any other disposition. will not be liable for breach of obligations through no fault or outside their control.

This agreement shall be governed in all its points by the laws in force in Canada. Any controversy derived from this agreement, its existence, validity, interpretation, scope or fulfillment will be submitted to the applicable laws and to the competent Courts of the Province of Ontario.


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